Legal

Privacy Policy

Last updated: May 2026

1. Introduction

FunctionalMedFind is a directory of functional medicine practitioners. We help patients find qualified providers by condition, location, and specialty. The site is operated independently — we are not affiliated with any hospital system, insurance company, or practitioner network.

This policy explains what information we collect, why we collect it, and how we handle it. We've written it in plain English on purpose. If something is unclear, email us at hello@functionalmedfind.com.

2. Information we collect

We collect only what we need to operate the directory. Here's what that looks like in practice:

  • Contact and claim form submissions — When you fill out a contact form or submit a listing claim, we collect your name, email address, and any practice information you provide (such as clinic name, NPI number, or specialty). You're in control of what you share.
  • Usage data — We use privacy-respecting analytics to understand how the site is used (page views, popular search terms, referral sources). This data is anonymous and aggregated — we cannot identify individual users from it.
  • NPI registry data — Many practitioner profiles are pre-populated from the National Provider Identifier (NPI) registry, which is a public federal database. This information was published publicly before it appeared here.

We do not collect health information, insurance details, or any data about the conditions you are researching.

3. How we use your information

Any information we collect is used strictly to operate and improve the directory:

  • To respond to questions and messages sent through our contact form
  • To process listing claims and communicate with practitioners about their profiles
  • To understand how the site is used so we can make it more useful
  • To follow up on reported listing errors or requests to update information

We do not sell your information. We do not use it for advertising. We do not share it with third parties except as described in Section 6 (Third-Party Services).

4. Practitioner listings

Some practitioner profiles on this site are created from publicly available NPI registry data before a practitioner has claimed or interacted with their listing. This is standard practice for medical directories — your NPI information is public by federal regulation.

If you are a practitioner and you want to update, correct, or remove your listing, just email us at hello@functionalmedfind.com. We'll make changes promptly. You can also claim your listing to take full control of your profile.

Claimed listings may include additional information a practitioner has chosen to share — such as a bio, photo, specialties, or pricing. That information is provided voluntarily.

5. Payment processing

If you purchase a paid listing or any other service, payments are handled by Stripe, a third-party payment processor. We never see or store your full card number, expiration date, or CVV. Stripe handles all of that directly. You can review Stripe's privacy practices at stripe.com/privacy.

6. Third-party services

We use a small number of third-party services to run the site. Each has its own privacy policy:

  • Netlify — Hosting and form handling. Form submissions pass through Netlify's infrastructure. See Netlify's privacy policy.
  • Stripe — Payment processing for paid practitioner listings. See Stripe's privacy policy.
  • Google Fonts — We load Fraunces and Inter fonts from Google's servers. This means your browser makes a request to Google when the page loads. See Google's privacy policy.

7. Cookies

We keep cookie use to a minimum. We do not use advertising cookies or third-party tracking cookies. Our analytics are privacy-first and do not rely on cookie-based tracking.

Google Fonts may set cookies when fonts are loaded from Google's servers — this is outside our direct control. If you prefer to avoid this, you can block third-party cookies in your browser settings without affecting the core functionality of this site.

8. Data retention

We keep form submissions (contact, claim, and inquiry forms) for as long as they are operationally useful — typically to maintain a record of listing requests or support conversations. If you'd like us to delete information you've submitted, just reach out to hello@functionalmedfind.com and we'll take care of it.

Anonymous analytics data has no personal connection to you and is retained in aggregated form indefinitely.

9. Medical disclaimer

FunctionalMedFind is a directory, not a medical service. Nothing on this site — including practitioner profiles, condition pages, articles, or search results — constitutes medical advice, diagnosis, or a treatment recommendation. Always consult a qualified, licensed healthcare practitioner before making decisions about your health.

Listing a practitioner on this directory is not an endorsement of their clinical care. We verify licenses and credentials as best we can, but we are not a licensing board and cannot guarantee the quality of any individual practitioner's work.

10. Contact

Questions about this policy, requests to delete your information, or any other privacy concerns can be sent to:

hello@functionalmedfind.com

We aim to respond to all privacy-related requests within 5 business days.

11. Changes to this policy

If we make meaningful changes to this policy, we'll update the "last updated" date at the top of this page. We won't notify users by email for minor housekeeping updates, but any significant changes to how we handle your data will be noted clearly here.

Continued use of FunctionalMedFind after a policy change means you've accepted the updated terms. If that's ever a concern, you can always reach out to ask what changed.

This policy was drafted in plain language for clarity. It is not a substitute for formal legal advice. For legal questions specific to your situation, consult a qualified attorney.